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Frequently Asked Questions

We offer all day rentals with next day pick ups! Deliveries are typically made between the hours of 7am - 2pm but can vary. Your 2 hour delivery window will be sent to you via text message the day before your party once routes are created. We will back back to pickup your rental the following day, will send an ETA on when we are on our way! If you have a specific party start time please feel free to note it in the customer comments during check out.

Having a party that needs the inflatable picked up before the next day? No problem, we offer same day pickup when needed for an additonal fee. When checking out make sure to select a surface type that has the "Same Day Pickup" next to it. Don't forget to note your party start time, end time and any special information we might need such as Ramada numbers or gate codes. 
We love setting up at parks but most parks do NOT have electricity and if they do they they generally overload easily. If you want to set up at a park, you must rent a generator. We rent generators at a reasonable cost. Remember that many parks require reservations and proof of insurance and for that reason we may need to contact the park to confirm your reservations and provide insurance documentation as needed.
Check the requirements listed with each inflatable. Also, make sure you have at least a 4 feet of access to the area where it will be set up. Some inflatables can weigh up to 650 pounds so we need a clear path with ample room.
If you have any other questions, please feel free to message us at: 602-300-1309

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